You handed off the task, so how did it end up back on your plate? Coach Fergie shares his work with a growing high-end retail entrepreneur in Palm Beach who keeps reclaiming delegated responsibilities. Learn how to set clear expectations, recognize the difference between a mistake and a different approach, and give your people room to improve without lowering your standards.
3 Actionable Take-Aways
- Make the finish line clear. Explain what done well looks like, when itโs due, and which decisions they can make. Have them repeat it back so you catch gaps before the work begins. ๐ฏ
- Check in without taking over. Match your support to their experience, and ask yourself, โIs this actually wrong, or is it different?โ Your preference doesnโt automatically make their approach a problem. ๐ค
- Coach the correction. When work falls short, explain the gap and ask how theyโd fix it. Give them the chance to follow throughโyour discomfort doesnโt always mean theyโre doing something wrong. ๐ฑ
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๐ฆ Coach Fergieโs โXโ formerly Twitter
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Speech Transcript
Coach Fergie: [00:00:00] You delegated it. Why are you doing it? Squad, welcome back to your three-minute coaching knowledge nugget. I’m Coach Fergie with Time to Shine Today Coaching. And squad, I’m super blessed, uh, the last four months to be taking on an entrepreneur here in Palm Beach. High-end retail down on Worth Ave here, and , he’s really growing his retail business.
One thing we’re working on now is getting responsibilities off of his plate. And does he hand them off? Until he sees something he would’ve done differently, then he steps in, takes over, and it’s his job again. Now, I get it. When you put your money, reputation into a business, watching somebody learn on your time can test your patience. <<READ MORE>>
One thing we’re working on now is getting responsibilities off of his plate. And does he hand them off? Until he sees something he would’ve done differently, then he steps in, takes over, and it’s his job again. Now, I get it. When you put your money, reputation into a business, watching somebody learn on your time can test your patience. <<READ MORE>>
You’re thinking, “I could’ve finished this already.” You probably could, but who’s going to do it next week? That’s where I want him to pause because every time he takes over, his employee loses an opportunity to get better. Do that enough, and people start waiting for you. You’ve taught them whose decision is gonna stick.
Here are three things to work on. First, make the finish line clear. Pick [00:01:00] one task. Explain what done well looks like, when you need it, and what they can decide for themselves. Again, give them that little bit of responsibility. Have them walk it back to you. Repeat it back to you. You might catch something you never explained.
Second, schedule a check-in. Give the beginner or your new employee more support. Give someone who’s earned your trust more room. And before you jump in, ask yourself, “Is this actually wrong, or is it different?” Say someone arranges a display differently than you would. The prices are correct. The merchandise looks fantastic.
Customers can find what they need. Does it need changing, or do you just prefer your version? Third, let them make the correction. If something falls short, explain the gap and ask, “How would you fix this?” Then give them a chance to do it. Of course, step in if a customer, money, or safety is at risk. Keeping standards matter, so does teaching people how to meet them. Here’s your coaching nugget, squad. Your discomfort isn’t always a signal that somebody’s doing something wrong. Sometimes you’re watching them [00:02:00] learn, and you wanna hurry past that part. This week, choose one responsibility you’ll give someone a fair chance to carry through.
Be available, follow up, coach the correction, But give your people enough room to become the help you keep saying you need. Again, with my coaching, we do it, defer it, delegate it, or dump it, right? A lot of this knowledge nugget is about delegation.
So give your people room to become the help that you say that you need, which is gonna free you up time to grow your business, meet new connections, make strategic alliances, and move forward. And if anybody out there is kinda struggling with this, squad, you maybe you’re an entrepreneur or a C-suite leader, and , you’re dealing with this, please let’s tap on a free complimentary Hour of Power where we can shine a light on that blind spot, where you can let go a little bit with clarity, okay?
The way to set up an Hour of Power is to go to timetoshinetoday.com/hop. Again, , timetoshinetoday.com/hop. [00:03:00] Again, that’s for Hour of Power, or call me directly, 248-739-6362, 248-739-6362. I absolutely love your guts, squad. I love dropping these knowledge nuggets.
If there’s any kind of topic that you would like to have me do a knowledge nugget on, please let me know. So until next week, let’s level up, lean into your ultimate human potential, and again, I absolutely love your guts.
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