159-Level UP and Be Your Own Architect of Success – TTST Interview with Julissa Polanco of JP Enterprises Solutions

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Welcome to Episode 159 – Julissa Polanco is a speaker, coach, project manager and leadership advocate. She is a results-oriented and versatile management professional with a proven history of success. Her professional acumen and leadership skills are the foundation of her trademark brand of building a sustainable and structured business.  Julissa’s innovating coaching platform specializes in helping business owners and coaches develop a strategic operating plan to improve business performance and maximize revenue growth. Remember Our Troops! Enjoy!

  Always give above expectations

– Julissa Polanco

Knowledge Nuggets and Take-Aways

1. Pick your passion and live it!

2. Process is everything, the end will take care of itself

3. Julissa truly believes in everybody! Everyone has something to offer

4. A great coach is empathetic and see’s the issues through their clients eyes

5. When looking to hire a coach, ask them what results that they plan to deliver

6. Julissa loves to impact people who thought they could never be impacted

Level Up! 

Fergie

Recommended Resources – Hover and Click

www.JulissaPolanco.com 

Julissa’s Linked IN

Julissa’s Facebook

Julissa’s Instagram

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Music Courtesy of: fight by urmymuse (c) copyright 2018 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/urmymuse/58696 Ft: Stefan Kartenberg, Kara Square

Speech Transcript

0:00
Hi, this is Julissa Polanco from JP enterprises if you really want to learn how to live a love you should listen to time to shine today podcast with my friend Scott Ferguson.

0:10
Time to shine today varsity squad to discuss Ferguson and we’re at Episode 159 with my really good friend that actually lives a little bit of south of me here in down towards Miami and her name is Julissa polacco from JP Enterprise Solutions grew up wanting to be an architect after she actually she made her way over here from the Dominican but she wanted to be an architect but now she’s really an architect of other people’s lives through her coaching and leveling up programs and just she dropped some serious series knowledge nuggets here in our really short interview so make sure you a break out a notepad sit back relax, because here comes my really good friend you Lissa polacco from JP enterprise solutions. Let’s level up.

1:02
Time to shine today varsity squad. It is Scott Ferguson and I have my neighbor from the south here you Lissa Polanco, she’s down in Miami Yami at sub, obviously a touristy place where people love to go. I go down there just for the food and fantastic eating but there is a coach Julissa from JP enterprise solutions that just rocks the house or clients love her. I love her. I was put together with her by a very good mutual friend, Berta Medina. She’s like, you have to talk to my friend you Lissa. She’s fantastic. She has a fantastic backstory, which we’re going to get into. And I was like, Well, you know what Berta? If you recommend you Lissa then absolutely, I have to get her on the time to shine today podcasts. And you know, she’s a beautiful person. I love her name. You listen, it’s just, it just pops out, you know that she is on a mission to inspire participants at every engagement by curating. Speaking topics to often include subject matters surrounding the audience interest. She offers an impressive breadth of experience along with creative approaches to address organizational and professional issues, or speaking topics often include subject matters surrounding organizational improvement. Julissa combines practical life examples with current marketplace marketplace trends to create one of the kinds which is not cookie cutter people and highly demanded presentations in the areas of leadership, self improvement, career management, human resources and amongst others. So thank you so much for coming on you, let’s say and please introduce yourself to the time to shine today varsity squad, but first, what emoji Do you use the most when you’re texting?

2:41
Oh, happy face.

2:42
Yeah. Often with a big smile, or just the

2:46
smile I use. I use braces when I was little. So I need to make sure I embrace my smile Even when using an emoji. I

2:53
love that. And what’s your favorite color and why?

2:57
I’m always debating between blue and pink. But I will say pink is I like to show the feminine side of me. Ah,

3:04
gotcha. I like pink, I wear pink. So I love the masculine side as well there lady,

3:10
you go. I love that.

3:12
Let’s dive into the origins of ulitsa. and kind of give us a little backstory of you before we move into JP enterprise solutions.

3:19
I’ll make a brief but I know that I moved to the US I was originally born in the Dominican Republic and I moved to the US at the age of 17. As, as any other teenager that was probably one of the most dramatic and hurtful decisions of my parents, my parents made bring me to my hometown into a country I do not know and not knowing the culture and the end the language. So that was my beginning and trying to adapt to a new environment and trying to find my ways to to go into higher education, which was always my main purpose.

3:57
Oh, wow. So why? Okay, so a lot of people want to come to the United States, you know, what was your hesitancy? It was just the fear of the unknown or what what was that?

4:11
I think it has a lot more to do with the fact that uh, growing up, I always want to be an architect. You know, kids always say, I want to be a doctor, all the kids say I want to be a teacher jalisa was always drawing was always creating things. And I said, I always want to be an architect me moving to the US, to my point of view was going to make her harder for my parents to finance that career, that they I have more opportunities to do it or my own the country where I was coming from because now the US has become my country. And, and I just had thought of not being able to go to college. It was just frightening for me, because I was always determined to study. I always saw myself going higher and higher as far as my education and just not not just for my own knowledge but also for the people. going behind me. So I think the fear of not being able to go to school and do the career I wanted, which eventually I did not do it, I could go into, into details on that. But, um, but at the end, I think it was also a purpose. You know, at the end of the day, I think I was able to conquer a lot of the things I wanted, not what I expected. But nevertheless, it was also very successful. So it has been very simple. I want to

5:23
go into that, why not architect? Why did you?

5:26
When I moved to the US, as I said, I mean, coming to a new a new nation, I have no knowledge of how to apply to school. My family, nobody knew the process. In I live in, I moved to New York, by the way, which is in the 90s. It’s different that, you know, not too many people were speaking Spanish at the college campuses. So I didn’t have anyone to guide me, a coach, a mentor, someone to tell me, okay, if your parents cannot afford to send you to Xyz school, there’s always a student loan, we could try to find out what scholarship like no one was there for me to tell me my options. It was only whatever I was able to see through a catalog. So I had to literally pick whatever catalog from my school I had no knowledge of, and I start selecting what was more appealing to me at that moment. So I had to give up my dream, almost all my life will become an architect in concentrating, something was just in front of me. And I ended up choosing something everybody was just doing at the time. What? Hospitality Management, okay, I made a good Korean that I worked there for eight years, but it was never my passion. It was just the first thing that came up on the catalogue. And everybody was doing it at the time, it was just in style, it was trending. So um, that was the biggest reason the financial and not having a mentor, someone who really sit down with me, and told me, these are your options. Yeah, you didn’t go to school here, you you cannot apply to academic scholarship. But you could apply to all this scholarship based on your skill set, based on your ethnicity, based on all the things that you are able to offer back to the school system. But no one told me that I did not know that I only knew that I needed to have the finances to pay for it.

7:14
So what did you do with fine with Hospitality Management? Then?

7:19
I worked why I did my my first degree in hospitality management, I was hired by the company with I with with the one that I did my ancient ship with the hire me. I worked with him for eight years. What did you do? I was a travel consultant. And my last few years, I used to work by the World Trade Center. Okay. Yes, I used to work, but we have the office very close to the World Trade Center. Around the time that that happened, the 911 happens. So get

7:47
into that a little bit, please. Oh, I know that kind of has your why that’s baked into that.

7:52
Yes, that was 1001. As everybody knows, I was still working in the travel business, I used to work for this, this very well known travel agency in there was had an office located very close to the World Trade Center. And the data 911 I was there. You know, I always said I could have been a collateral damage, if things would have gone a little bit different and the towers would have collapsed in a different way. But I’m at that moment when the first hour collapse, I knew and I said it and I’m with my coworkers. And I said, I know I’ll be fine, because I still have a lot of things to do. My purpose in life has not been done. You know, I’m coming from my Christian faith. So my faith has been everything around me. And at that moment, I have to prove it. As I was walking and walking and see the other second tower collapse, I was just in a state of shock. And just thinking and thinking and thinking in, in thinking about Okay, God saved me from this and you know, I know I have a purpose to do in a lot of things start coming in my upbringing when I moved to the US the fact that I was discriminated against not because of my ethnicity, but that’s because I couldn’t speak the language. And I remember telling the person the translator, the interpreter at that time Just tell him just because I didn’t speak the language that does not make me a not intellectual and I’m going to prove to him that I’m going to get to places so all that start coming to my mind it just came down to a purpose so why I was here why I needed why I was allowed to to live because we all in the same situation. You didn’t have to be in a tower. Everybody around there was on the same page files Yes. files on there.

9:35
Yes. Amateur. Yeah,

9:37
yeah. And just just being able to walk out of the building not be able to see anything and literally just walking against the wall trying to find your way out. That was it was just the experience I live but it made me realize that it was something bigger for me. There are the reason why I’m still here.

9:52
Wow, that’s just amazing. So how did you kind of transfer that? Why? I mean, obviously you learned the language perfectly because You speak it fantastically. You have that little hint of the, I guess it would be the Latina sounding a little bit, but I like it. I think it sounds good. But yeah, but how did you kind of parlay those thoughts, those wise and into starting the gap enterprise solutions?

10:20
Well, I took a few years, obviously, in just after right after that I started mentoring teenagers. In my church, we create a youth group and I mentor them foremost, I mentored not different generations, but different. I will call the different stages like right now, some of them now are married, they have kids in the last group that I mentor, not only on the faith, but also as far as Korea Development, it was around, they were probably 918. And I started my own my own creation of a program, how to teach them and teach the parents how to how to make selections. Once they were they reached the eighth grade ninth grade not to wait until the very last minute. So that’s when I started my first time in mentorship and coaching, it was organically was just out of my own heart of service. I’m a missionary. So I have gone to a lot of different countries to do mission trips with doctors and nurses and and the sad things has just come from what God has put in my heart. And then after that after I moved to Miami, which is the reason why I moved because I wanted to expand in my business and the fact that the US and Miami has a lot of Hispanic community and people who probably might need of a bilingual service in coaching and organization and I say you know I always feel that whatever has been your weakness at one point you can make it a great await a great success right? And I made that off my my smile because I had to wear braces now I smile a lot that that has become a lot of people said Well, one of my greatest features, but be also the saint the language I was able to learn and master to a point that I’m a translator interpreter. I went to school I did that as part of my minor. I’ve been doing translation any interpretation because it’s two different things you translating you interpret, and I think I tried to maximize that through my coaching and that’s one of the reasons why I decided to move to Miami to expand into my coaching and mentorship in career development. I

12:16
love it. I love it. so jealous of what makes a great coach.

12:20
The fact that I I’ve been there and done Dad, I think I came from a point of not having anybody available for me in that drives me to give my very best and give above the expectation because I had nothing I started from zero I started teaching myself it was more self teaching and self learning. And now I want to avoid that on people. And I think coming from that point of view and that perspective makes me be and don’t put myself in their shoes.

12:48
No, I love that squad that you know, Julissa Julissa believes in mentoring and like we say, your time to shine today. The more you mentor, the more immortal you become, you know, the more people you mentor, it kind of flows down and it goes back to you Lissa, you know, and having her haven’t been there done that she gives to hurt so good. You know what I’m saying? She keeps giving and giving above expectation. So that’s just fantastic. That Julissa is doing that for people. And so you listen, if I’m out at a networking event, which we’re allowed to do a little bit here in South Florida?

13:20
Yes, um, you know,

13:21
as long as you wear your mask and whatnot, but we’ll see when that goes away. But anyways, I digress. If I’m talking to somebody what it could be virtually too, and I’m listening, what kind of things are they saying to me, that would make them a good referral contact connection. For you, Lissa,

13:38
first of all, a final they have a project in life, this thing had to be it could be a personal project, it could be a career project, it also could be something, something they want to achieve. Part of my background is project management. So as a project manager, you always have a beginning of the end. It doesn’t mean that once you do something, you’re done, but it’s always another beginning until the ending so when I see someone trying to find out a direction or someone who says I will like to that’s a hint for me. I would like to be this I will like to this I want to when I hear that I want I wish I could then that’s the prompt that I get to say why don’t you Oh, have you tried to do this have you and I don’t try to offer my service more listening and understanding where they coming from Ms in try to highlight what I see that they their own values.

14:34
love that. I love it. And so when your team you’re bringing somebody on, and you might be in a discovery process. What is some secret sauce if you don’t mind sharing with us that you do to help them find their blind spot?

14:50
I always ask them this question. If it comes to a job and I said, there’s always a job and there’s a career. A job is what brings you Do what pays your bills, your finances curious, while you’re passionate about something that you will do, even if you don’t get paid for it? So I always ask them, what is it that you could do in your life? If you were financially stable, and you don’t need money you find and everything is covered? What can you do in your life, that you will do it, even if you don’t get paid? Love it. And that will help me uncover whether it passion is. There are times Scott that I had to bring them into reality I have good right now I have to see, yeah, you want to be a singer, but you don’t know how to sing. Maybe you could do something else around singing. So there is there’s a lot of questioning a lot of these covering a lot of even paint to their body language, the things they say they maybe things they’ve done, or they want to do. So most likely, is usually just trying to understand what is it that they passionate about? And I have to ask and be very selective in the kind of questions I ask without, without sounding that I mean, interrogating the

16:03
right? Right, you’re really trying to ask it and you’re probably listening not just with your ears, but your eyes, you know, in all the senses to really find out dig deep to what their passion is, I love that you said that you give them a reality check. Sometimes Sometimes they want to be a major league baseball player, but you know, if they’re 35 years old, that’s kind of kind of done, you know, but then you could maybe parlay that into coaching people to develop them into it. So that I love I love that approach. So when you’re meeting with people, and again, maybe in the discovery process, or maybe you they’ve hired you, is there any good questions that you wish they would ask you, but never do?

16:42
A good question, I would say, um, they don’t often ask you, what kind of results you can delivered? Normally, I’m the one who has to tell them. So I think that whenever we engage in any type of transaction, not only coaching anything, you always have to ask what the ending product is, like, you know, when I work in banking, building new branches for a financial institution, I always wanted to see the final product, I want to see how it looks on paper. So I think that’s one thing people don’t ask, what is it that? Yeah, they ask about the benefits, they might ask about the price. But they don’t ask you Okay, once I’m done with this, what is there? What else can I accomplish? What is what goals after they don’t ask for the after? And I think even though things have a beginning and an end, there’s always a continuation it’s like when you go to school, you never stop learning, you always have to keep reading. So maybe that what what is after that? I guess one other question that people don’t often ask,

17:46
gotcha, you know, habits are everything when it comes to life, you know, good habits, bad habits. What is what do you do to really kind of drive your clients to like James clear, the author of atomic habits, which is one of the best books ever, you know, called habit stacking, you know, what kind of processed you do to get them to start incorporating great habits through your coaching program.

18:10
Um, I believe a lot in processes, I love putting everything on paper and writing things down. Sometimes I’m talking to someone and you see me like, Oh, I need a paper, I need a pen, I need a nice something to write and I started maybe that’s probably my architecture, background and brain comes to life. Um, you know, but I like to give them everything in stages and steps. Number one, because it helps me organize my thoughts, organize progress, and also check progress. Because if we completed this, then we already know we have 5% and 10% 15%. So whenever I speak to them, I give them more than what they looking for. When it comes to baby step. I don’t assume they know things I give them to them regardless. So 1-234-567-8910 and then you follow all this and it helps me also check progress. So I think it has a lot more to do. How I put everything on paper for them easier.

19:06
I love that you do that, that you said process because a lot of people they want to see the score at the end of the game, right. But there’s a process that teams do through practice and repetition that they do the score takes care of itself, right. It’s like the surprise I love that you said process the process everything. So you listen, let’s get into our if you saw the movie Back to the Future.

19:29
Yes. Okay.

19:30
You remember that a DeLorean? He went back in time, right? Yes. Okay, let’s go back in time to the 22 year old ulis. Okay. And what kind of knowledge nuggets are you dropping on her with the wisdom that you have now to help her level up shorten their learning curve and push through?

19:48
Ask for help.

19:50
Yes, yes. You know what we we say here at time to shine today which I kind of stole from a good friend of mine, Leah Woodford. You know, get your asking year. You know, a lot of people won’t. And you even mentioned man, if there’s a friggin mentor there, you know, it would shorten the learning curve. Like, quickly, you know a lot quicker and that’s thank you for being transparent and honest and saying that So, Julissa, we want to know how you want your dash remembered that little line between your incarnation date and your expiration date your life dating duck? How do you want that dash remembered for you? Maybe your epitaph your legacy?

20:30
She believed in me

20:32
love it, you probably believe in everybody, you know, even even at my unchain. Alright, yeah,

20:38
I do that I think people, everybody has something to offer, they just sometimes don’t know it,

20:44
right? Or they can get pulled different directions by

20:46
being told otherwise. And it’s my job or my duty to let them know No, there’s a lot more there. You know, you have a lot more to offer.

20:55
Love it, what’s the big the big, big thing that you want to accomplish in your life?

21:01
legacy legacy legacy in a way that that doesn’t stop like in you know, and it’s not legacy people to remember me, but legacy in a way that somebody else emerges, even with greater projects and greater impact. And then when I’m trying to create in, especially in youth, people and young people.

21:22
Okay, so what what, give me something that’s really blown Julius’s mind, what’s really blowing your mind?

21:29
Oh, um, making sure there is there’s either a network or a or a resource that helps teenagers of any kind, I said teenagers because that was the beginning of my, my, my journey. Because I think that that would have been, would have made a lot big difference for me. Obviously, I did a lot of things on my own. And I’m very, very grateful to God that I was able to, but not everybody has been that, that open mind and I think a lot of teenagers and a lot of young people have gone straight from straight from their path because of that, and I think my biggest thing will be fine. Something worldwide that cares for that, that part of the population that the needs that a lot of times they just asking for help, but they don’t they don’t say it out loud. So Love it.

22:25
Love it. That’s great that that blows my mind. That’s for sure. So what what’s three things that you list can’t live without?

22:33
My face. Um, my family, okay.

22:40
In Love,

22:41
love it. You’re so full of community. I love that. I love love. Love it. So Julius, what’s your definition of a life well lived.

22:50
Having been having been able to impact those people that didn’t think they could be impacted. Wow. So impacting challenging people.

23:02
Yeah, I love that. I’m writing that down. So squat. I hope you have notes like I do. If you’re watching on YouTube. I got a ton of them. It can be impact. This is fantastic. A free masterclass for us, folks. So you listen, we’d like to wind things down a little bit and we do our leveling up lightning round. And you and I could talk a long time on each one of these questions, but you got five seconds to answer them with no explanations and every single one of them can be answered quickly. Are you ready? Okay, let’s level up. What’s the best leveling up advice you’ve ever received?

23:37
Study. Love it.

23:38
share one of your personal habits that contributes to your success.

23:43
Walking now exercising.

23:47
Love it. So not the book you’re reading now. Not the flavor of the month. If I’m in my doldrums I’m not feeling it. You know, you’re like Fergie read this book.

23:59
What is it?

24:01
becoming competition proof? I better Davina

24:05
ah ha I love her. I love her love. That’s awesome. So not wisdom Lee. But physically. What age would you like to be if you could stay that age for the rest of your life? And still continue to learn learn learn learn?

24:24
Plenty for

24:25
there. Yeah, cow. Finally, a lot of people give me like the Oh, I like my age. No, no, do you want to be between? Like I always say 20 to 32 because I was limber I’m pushing 50 now, so it’s like I was limber I’m still in good shape, but it’s like, you know hurts a little bit more to get out of bed especially when I train the way that I like to but what what is your favorite charity and organization like to give your time and or money

24:48
to? Um, well I do. I just support my churches. But also I do support a radio a Christian radio station.

24:57
Okay, what is it? Okay.

24:58
Okay, love.

24:59
All right. You do I love that.

25:01
Yeah, I’ve done it whenever they do the, the marathons.

25:05
You know, it’s funny about Caleb, because we have it here in Palm Beach up in Palm Beach. And I actually have my, my podcast, which I’ll see if I can get yours on there. My podcast interviews, you know, they send them to the K love here in Palm Beach. And then they actually play it on six o’clock on Sunday mornings with interviews. So yeah, so a lot of people don’t know that I don’t just get listens through iTunes or Google Play and stuff like that. I get them through trust your radio too. So I actually put my interviews on trust your radio, so in Caleb’s one of them because I love Caleb’s great PlayStation, and I’m glad that you give to them. Last question. It’s kind of hard. You can you can maybe give me an explanation on this one. But what is the best decade of music 6070s 80s or 90s 80s 80s? They’re your big, big hair don’t care. I love that. I love it. us how can we find you?

26:02
Can you find me where I’m on? I’m on Instagram. I’m on that LinkedIn, Facebook, and pretty much on all those platforms available.

26:10
Fantastic Julissa, polacco, calm, awesome. Also, in all those links will be in the show notes right below your little player here. So make sure you go there, tap on them. Or if you’d like an introduction to Julissa, please let me know. And please leave us with one last Knowledge Nugget that you want us to take with us internalize and take action on you. So

26:33
I think that a especially in this time in season, everybody are wondering especially towards the this time of the pandemic, you feel that you slept a lot, you ate a lot you work out, you didn’t work out, you watch a lot of movies, you got tired watching movies, you start a new plans, they you said and all this, just wait. And I think it’s just about it’s about time for all of us to start writing down the things that we need to do it and do short term goals. Because obviously, we don’t know how long this situation is going to be. But doesn’t mean our world has to stop. We need to continue to dream and to plan. And to go through processes. This is only one process. But there’s a lot more thing going on. So I think it’s just taking embracing what’s going on right now and take into Nick taking it to the next level and see what can I do different that everybody else is not not doing to embrace the situation and in get something good out of it. If something can be taken good out of it.

27:32
I love that. I love that and squad again, I said before, it’s a free masterclass. With my really good friend, you listen to bloco. And you know, she came over here at the age of 17, from the Dominican and you know, she was scared, but she blasted through the fear. You know, she she wanted to be an architect. But what she doesn’t understand, I think is that she is an architect of people’s lives. So she helps people level up through her art of architecture. You know, she’s gonna remind you to get a mentor, don’t be afraid to ask get a mentor. And like we say here, you know, the more you mentor the more immortal you become you beat you. You stay remembered she has that been there done that kind of attitude, which gives her the ability to pass on awesome knowledge not just to people and help them give high expectations. You know, if you have a project that you’re working on in your life, whether it’s personal or business wise, you Lissa will help you and she believes in the process. You know what we say here at time to shine today, inch by inch, it’s a cinch by the yard, it’s hard. She’s gonna break down your pod process into little increments. So you can see the big picture at the end. But also she’s going to have you stop and reflect on what you have accomplished. So you can also change those goals as you go along. Ask your coach or remind you know, what results can they deliver, ask for the after what is the big picture that the coach sees for you? She’s again, get your asking gear she’s going to tell you that, you know, she believes in everybody. She believes that there’s good and everybody talking about the legacy that my friend Julissa is living her legacy and she’s passing it on to everybody that she’s impacted. And again about impacting she wants to impact others that didn’t think they could have an impact. And she’s going to tell you write down journal, short term goals inch by inch. It’s a cinch. Julissa is humble. Yes, she’s hungry. She’s healthy. She’s wealthy. She levels up every aspect of her life. She’s earned her varsity ladder for here for the varsity squad. Thank you so much for coming on. We’re so blessed. You’re amazing. You’re beautiful. And we can’t wait to have you on again. You listen.

29:34
Thank you so much, Scott. It’s really been my honor to be in time to shine today. It’s a pleasure to meet you and hopefully we just stuff as well. Thank you. Thank you so very much.

29:43
Thank you any

29:44
blessings? Ciao, ciao. No.

29:46
Hey, thanks so much for listening to this episode of time to shine today podcast, proudly brought to you by Southern Nugent real estate, real estate excellence who can be reached at 561-249-7266 and online at www. Sutter in nugent.com. If you’re a business owner or professional who would like to be interviewed on time to shine today, please visit time to shine today.com slash guest. If you liked this episode, please subscribe on Apple podcasts, Google podcasts, Stitcher, Spotify, I Heart Radio or wherever you get your podcasts. There’s a link in the show notes to our website. Also there you will see our recommended resources. We hope that you will support our show by supporting them. If you like what you have been listening to, it’d be great if you could just give us a five star rating and tell your friends to subscribe while you’re at it. I’m your host, Scott Ferguson. And until next time, let’s level up. It’s our time to shine.

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