39 – How Servant Leadership Outperforms Ego Every Time ๐Ÿ’ช Level ๐Ÿ†™ Conversation with Greg Fuller, the NEW General Manager and Leadership Optimization Artist of Rapids Water Park in West Palm Beach

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Greg Fuller is a visionary leader with 25+ years of experience driving operational excellence across premier theme parks and adventure destinations. Proven success in full P&L oversight, capital planning, and creating immersive, guest-focused experiences. Skilled at building strategic partnerships, leading cross-functional teams, and enhancing brand reputation through creative direction and community engagement. Known for developing high-performing teams through mentorship, leadership development, and talent growth at all levels.


ย โ€œExperience doesnโ€™t build character โ€” it exposes what your character is.โ€
– Greg Fuller

Coach fERGIE’S tOP 5+ Knowledge Nuggets and Take-Aways

  1. High performers prepare relentlessly, but they win because they adapt fast when the ride gets unpredictable ๐ŸŽข
  2. True leadership is service โ€” sometimes doing the unglamorous work that sets the standard for everyone else ๐Ÿงน
  3. Long-term loyalty is built through mentorship, not titles or intimidation ๐Ÿค
  4. Feedback is instant and public โ€” how leaders respond defines their reputation ๐Ÿ“ฒ
  5. Loyalty is earned over time through consistency, not moments ๐Ÿงฑ
  6. Complexity and pressure donโ€™t create problems โ€” they reveal them ๐Ÿ”

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  • ๐Ÿ”นValuable Time-Stamps ๐Ÿ”น
  • ๐Ÿ•’ 00:01:10 โ€“ Operations reveal leadership gaps
  • ๐Ÿ•’ 00:04:20 โ€“ Servant leadership in action
  • ๐Ÿ•’ 00:09:15 โ€“ Boss mentality lessons learned
  • ๐Ÿ•’ 00:14:05 โ€“ Guest expectations post-2020
  • ๐Ÿ•’ 00:17:35 โ€“ Memory-making business mindset

You Can Find Out more about Greg Fuller and Rapids Water Park

Phone: (561) 848-6272
Email: gfuller@rapidswaterpark.com

Produced by Brian Mudd

Artwork by Dylan Allen

Videography by Aubrey Aerials Marketing, LLC

Speech Transcript


Introduction: [00:00:00] Are you ready to level up? Do you wish to live a life of options and not obligations? You’ve come to the right place? Thank you for stopping on by to hear knowledge nuggets from Coach Fergie and his top tier guest to help you lean into your ultimate human potential. Now, let’s level up with Coach Fergie.
L. Scott Ferguson (Coach Fergie): Hey, varsity Squad. Welcome back to another powerful edition of Level Up Conversations with Coach Fergie. With Time to Shine Today coaching. I’m your host, Scott Bergs. I’m blessed to be your gap coach, specialize in performance mental conditioning. Working with business leaders, athletes, entrepreneurs, entertainers, C-suite, and students to help them bridge their success gap. <<READ MORE>>

To live a life of options and not obligations on this platform, we are stoked to bring you high performers who are not just chasing entertaining success, but redefining it through above and beyond service and real quick coaching knowledge nugget get this week’s squad is, the, it’s a coaching truth.

Most leaders don’t want to hear. When operations break down, leadership gets exposed. I had a coaching client who kept telling me, my team just can’t handle the pressure. Every big moment things tightened up, deadlines skipped. Communication [00:01:00] got sloppy. Everyone worked harder, and everything got worse. So instead of talking mindset or motivation, I asked one question, walk me through your operation on your hardest day.

That’s when the mirror showed up. Roles were unclear. Decisions slowed down. Nobody knew. Who owned what when, and everything went sideways. People weren’t failing. The system was, we didn’t hype anyone up. We simplified clear roles, clear standards, clear decision lanes. We trained chaos on purpose. So calm became the default.

Next, the high pressure moment, same stress, totally different execution. That’s the lesson. Pressure doesn’t break teams. It exposes leadership gaps. And great leaders don’t argue with the mirror. They fix what’s wrong and what that mirror is showing them. That’s how operations become a leadership mirror.

And a growth tool that you’re, if you’re willing to look, it will work out for you. Talk about a leadership mirror. You gotta welcome somebody here to our area. And this is how you open it up squad. So we’re gonna, if you’re into leadership, you’re gonna, I wanna take some notes today ’cause we’re leveling up.

With Greg Fuller, a visionary operator who doesn’t just run [00:02:00] businesses, engineers experiences. Greg brings 25 years at the highest levels of theme parks and adventure destinations where pressure is real. Margins matter, and guest experience is everything. He’s trusted with full p and l ownership, major capital planning, and the kind of creative leadership that turns a park into a destination and a visit into a memory.

He’s the guy behind the scenes building high performance teams. Forging strategic partnerships and blending operations, brand and community. No one into one seamless experience. Not theory, not fluff. Ex execution. We’re proud to announce today that Greg is now the position of general manager leading one of South Florida’s most iconic attractions, the Rapids Water Park.

And we’re going to unpack what it really takes to scale people culture performance when the stakes are high and the spotlight is on. So if you care about leadership, like I said, break out your notebook squad. ’cause I’m bringing on my. My good friend here, Greg Fuller, and thank you so much for coming in.

Greg, how are you doing today, brother? 

Greg Fuller: Thank you so much, coach. I appreciate it. I’m doing great. Doing great. A little as we mentioned earlier, a little nervous. A little nervous, but but yeah new to the area. [00:03:00] Love this area. Born and raised in Georgia. Grew up outside of Atlanta, Marietta, and, so being in West Palm where the weather is 85 degrees in January, not so much today, but 85 degrees in January has been super, super nice.

L. Scott Ferguson (Coach Fergie): Love it. My, my cousin Glenn Bosque, I told him, give him. Shout at if anybody’s here from Georgia ever. He lives in Marietta. Oh, 

Greg Fuller: okay. 

L. Scott Ferguson (Coach Fergie): Yeah, he is. My cousin used to beat up on me when I was a kid, so you gotta give him some love. But I gotta ask you something real quick. If your leadership were a theme park ride, 

Greg Fuller: okay, 

L. Scott Ferguson (Coach Fergie): what would it be called and what would people be lined up to be?

Have fun or be terrified? 

Greg Fuller: Oh my gosh. If my leadership was a theme park ride. Woo. I think leadership in a theme park truly is a rollercoaster. Yes. 

L. Scott Ferguson (Coach Fergie): Yeah. Like 

Greg Fuller: it truly we’ll go with coasters for a minute because, you start your day, you get out, you jump on your golf cart, you drive around the park, you check things out, make sure everything’s set up couple hours before the park opens, and that’s kinda like the lift hill, right?

Sure. So you’re you’re preparing and getting ready and making sure the teams are in place. And I think a good gm my kid’s, funny quick, little funny [00:04:00] story. My kids always ask, when people ask him, what do your dad, what does your dad do? What does the gm, what does he do in a theme park?

And they’re like, I don’t really know. I just see him walking around picking up trash. Like I, I think he’s like the garbage guy, right? He’s a servant 

L. Scott Ferguson (Coach Fergie): leader, 

Greg Fuller: So that’s right. And you gotta lead by example, yeah. And when you start your day, you’re that, that’s, you’re on that lift hill, you’re getting ready, you’re getting ready.

And then when the gates open, that’s your first drop. Sure. You are like, you’re going a hundred miles an hour. Guests are flowing in. Everybody’s. You think about the dynamics of a theme park, people spend a lot of money to be there. Absolutely. They, a family spent a lot of money. You pay for parking, you pay for transportation, you pay for the ticket to get in and the food and all that.

The food and all the wish. You’re in the gate. And you really have to treat people well. You really have to take care of your guests and with our young people that we have mostly teenagers, college students, most theme parks are operated kinda the same way. Sit flags was the same way, rapid is the same way.

And we rely very heavily on, on young people. To run the parks and you’ve gotta trust [00:05:00] them to do the right thing and coach them and teach them what leadership is about, love it and what management is about and what is operational efficiencies, what does operations even mean, a lot of 18 year olds don’t, they haven’t been exposed to 

L. Scott Ferguson (Coach Fergie): that. 

You’re probably maybe the first exposure to their form of any kind of leadership in their life and just 

Greg Fuller: That’s right. 

L. Scott Ferguson (Coach Fergie): Alright, Greg, so you’ve operated at the intersection of creativity and hardcore operations, right? Correct.

Where do most leaders get that balance wrong between kind of the. Like I, I’m a big believer in harmony.

Because balance is, 10 pounds here, 10 pounds here is zero. 

Greg Fuller: Sure, 

L. Scott Ferguson (Coach Fergie): sure. Harmony is like harmonic. 

Greg Fuller: Yeah. 

L. Scott Ferguson (Coach Fergie): And stuff like that. So where do you think most leaders get it wrong? I’m not asking you to throw anybody on the bus, but through your years you’ve built that.

Greg Fuller: Yeah, no, I, I think, you’ve really, you’ve gotta stay focused on your team. You’ve gotta stay, especially, and this is coming from someone who, had great mentors over the years. I’ve started, with Six Flags 33 years ago, essentially in 19-year-old, even a little bit longer than that, I started in 1991.

Wow. As one of those high school kids that [00:06:00] knew nothing about anything. And you know those as you progress through the ranks and as you move up the leadership chains, especially in a theme park. You real, the, you don’t realize the mentors that are out there for you until you’ve had that moment, right?

L. Scott Ferguson (Coach Fergie): Yes. 

Greg Fuller: And then, and now that I’m at the, kind of the level I’m at now as a general manager or former park president, you’re the mentor that flags. Now I’m the mentor. And that’s where I think, good successful leadership teams and theme parks do well is when they take that servant leadership.

Yes. That we mentioned earlier, that mentoring type vision and understanding. That our team members that are coming in, they’re 16, 17, 18-year-old high school kids. Yes. And, but the guests that are paying their hard earned money to come to the park, they don’t care about that. Yeah. 

L. Scott Ferguson (Coach Fergie): They want, they expect 

Greg Fuller: They want the experience and they wanna be treated well. So I think that’s where, in theme Park specifically. That’s where leaders may struggle is if they feel like that boss mentality. If they come in and they’re that, that sort of quote unquote boss [00:07:00] mentality that’s where they’re gonna fail, right?

’cause you really have to have a servant leadership type approach and you really have to be able to guide and, take care of your team. I love that. That’s really super important because these kids can go anywhere Sure. To get a job. Yeah, absolutely. They don’t have to come to a theme park.

So you want the environment to be open and welcoming and, but you also want ’em to stay focused like they have a job to do. 

L. Scott Ferguson (Coach Fergie): Yeah. And the safety concerns as well. That’s right. And squi, what he said about the mentor and I believe the more you mentor the moral immortal you become. So the more you’re passing it forward, there’s kids that you’re working with right now, Greg.

That are gonna pass forward The knowledge. Yeah. Just like you’re standing on the shoulders of giants, as I mentioned earlier about I, Brian Mud with. With radio. 

Greg Fuller: Yeah. 

Yeah. 

L. Scott Ferguson (Coach Fergie): And it’s a huge crossover from podcast to radio. Sure. But having somebody like that, so you’re that person. 

Greg Fuller: Yeah.

Yeah. 

L. Scott Ferguson (Coach Fergie): I love that. I love it. 

Greg Fuller: And one of the cool things for me too is being able to see, I don’t really want use the word legacy, but being able to see 

L. Scott Ferguson (Coach Fergie): that’s okay. 

Greg Fuller: You’ve been able to do by seeing and I’ll tell you a quick story. I have people that come up to me [00:08:00] in the parks all the time.

They’re like, Hey, do you remember me? I worked for you in 1994 and I was a games kid and or, and here’s my son who now is working right for you. And I’ve told him about all the, how great it was to work here and how much we love working. I love working here when I was a teenager and seeing those legacies of people over the years.

And I think most parks are that way, especially regional parks where. It’s the same generations of people that have been coming there. 

L. Scott Ferguson (Coach Fergie): Yes. 

Greg Fuller: Especially 

L. Scott Ferguson (Coach Fergie): here, from what I hear about Rapids, it’s like 

Greg Fuller: absolutely. It’s been here since 1979. Like it’s a institution in this area. And I’m sure I’ll experience that here at Rapids, but I’ve definitely experienced that over the years at CI Flags, which is just really cool.

L. Scott Ferguson (Coach Fergie): And we’ve talked. About the theme parks exposed leadership. 

Flaw and they expose the flaws pretty quickly. So what weaknesses have you had to confront yourself 

Greg Fuller: Yeah. 

L. Scott Ferguson (Coach Fergie): That you’ve really had to level up through the years? 

Greg Fuller: Yeah. I had to put 

L. Scott Ferguson (Coach Fergie): you on the spot or anything.

Greg Fuller: No, that’s okay. I and actually that’s an easy question for me because early on in my career. [00:09:00] Early on in my career, I was not the guy you wanted to work for. Like I was, I had that boss mentality. Like I had that, I’ve got the title, I’ve got the tag, look at me, I’ve got the, and, but I was a, I was, 24, 23 years old when I became a manager.

And I felt do as I do, like I’m working hard, you’ll, you’ve gotta, you need to and I just wasn’t a pleasant person to be around. I, and I didn’t realize it then. But, things happen over the years and people have conversations with you and you realize at some point as you get older and you mature in your leadership, especially.

You realize, I wasn’t always a great person to be around. And, people that I managed and lead, or people that I led in those days, they’re they’ll have stories about, do you remember when, you did this and do you remember you cringe? Do you remember when you fired me, dude, like you.

Like it’s you again, you learn. But I go back to the mentoring and I had really great mentors that saw my flaws. And they saw where I needed guidance and a [00:10:00] push here and there, the 

L. Scott Ferguson (Coach Fergie): honey instead of 

Greg Fuller: That’s right. Attracting the flies. Absolutely. Metaphor. 

And I think those things are what builds.

It exposes character, I wouldn’t say it builds character, but it exposes what your character is. Yeah. And, experience is the greatest teacher. You just learned those things over time. 

L. Scott Ferguson (Coach Fergie): Absolutely. 

Greg Fuller: And those mentors were super important to me because they helped guide the leader that I became.

L. Scott Ferguson (Coach Fergie): It allows you to give them a little bit of. Lack of a better term leash, where like you see sure that they’re going down, maybe they need to learn it on their own. 

Greg Fuller: That’s right. 

L. Scott Ferguson (Coach Fergie): But you’re still there as a, quote unquote safety net to be like whoa. They still keep ’em safe.

Greg Fuller: That’s right. 

Yeah. We talked earlier about being a general manager or a leader or a manager or a supervisor in a waterpark, kinda like being the principal of a high school. You’re kinda like you’re like a, an administrator in a lot of ways because.

You have the same sort of employee base. You have the same young people that are going to high school, that are coming to work for you, and you really have to. Be that administrator to lead the whole property. And to lead all of your [00:11:00] young supervisors and managers and everybody else. And just as a principal is leading that organization inside those walls of that school.

Love 

L. Scott Ferguson (Coach Fergie): that. Yeah. And you’re so invested in it. I hear it. And you’re out, like you said, picking up trash. You’re doing things for that, your son, the example. 

Greg Fuller: Yeah. 

L. Scott Ferguson (Coach Fergie): And it’s crazy. I’m lead by 

Greg Fuller: example. 

L. Scott Ferguson (Coach Fergie): Yeah. I’m blessed to have nine employees and I’ll do the. The sweeping up 

Greg Fuller: Sure.

L. Scott Ferguson (Coach Fergie): Offices and stuff like that. Something my mentors like, dude, get to work. You’re not above them, they need to see this. And servant leadership and squad. We are going to throw it to our awesome sauce sponsor Steve Austin with Rise Mortgage to give us a little mortgage update. And I know he has a.

Pretty solid mortgage nugget year one here this week, especially with what’s going out there in the rate world. So Steve, take it away. 

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L. Scott Ferguson (Coach Fergie): Market. It’s it’s cold here in Florida. It hasn’t really stopped the inventory out there from growing a little bit, so we’re on a good little trajectory in. A good trajectory here at, rapids Waterpark here in South Florida. In West Palm Beach. We have the new minted general manager running the show.

Mr. Greg Fuller and Greg, they kinda get back a little bit more into leadership, but guest expectations now are at, higher than they’re expected. Higher than ever. Absolutely right. 

Greg Fuller: Yeah. 

L. Scott Ferguson (Coach Fergie): What did today’s consumers do you feel demand that they didn’t say 10, 15, 20 years ago? What are you seeing? 

Greg Fuller: I think I would even go back to 2020 during COVID.

I think, pre COVID post COVID is I’ll say post COVID, but post 2020. I think expectations changed a lot as people [00:14:00] started getting back out and getting involved. Getting involved in their community and going to things again. I think expectations in the theme park industry changed a lot.

Like it all, when everything shut down and then all of a sudden we all reopened. I think people expect more value for their dollar now, right? They expect and the economy changes things from time to time, and people, they’re spending. 64 99 for a ticket or, a hundred dollars for a season pass they expect value for every single penny that they spend.

Yes. And I think with social media being so strong these days too, everybody can talk about anyone at any time. Sure. They can say whatever they wanna say online with no filter. And so people read those things. People understand what other people are saying about, and Right.

20 years ago, that wasn’t really the case 25 years ago. If you read it in the paper, 

L. Scott Ferguson (Coach Fergie): That’s 

Greg Fuller: about, if that 

L. Scott Ferguson (Coach Fergie): really happened, kind thing. 

Greg Fuller: That’s about where you read it. 

L. Scott Ferguson (Coach Fergie): Unless it’s AI generated, it happens. 

Greg Fuller: That’s right. Yeah. True. And it’s real time. Like it’s, people can make a post if they’re, they stand in a line for 45 minutes and they felt like it should be 20 minutes.

[00:15:00] They can post as soon as they, oops, sorry. As soon as they get off that, that ride and that’s where like Abby, our marketing manager at Rapids, that’s where. It makes those jobs tough, right? Because you’re, you have to balance guest service with guest expectations and with guest comments and feedback.

And it can be brutal sometimes if you mess up that service delivery. 

L. Scott Ferguson (Coach Fergie): Absolutely. And Abby’s got quite the job. She happened to come in here in studio with you. She one of your right hands. That’s 

Greg Fuller: right. 

L. Scott Ferguson (Coach Fergie): Love. That’s right. Yeah. I love, she 

Greg Fuller: keeps me in shape, 

L. Scott Ferguson (Coach Fergie): so keeps me moving 

Greg Fuller: in the right direction.

L. Scott Ferguson (Coach Fergie): Houston introduced me to her. She’s a rock star that you have there. You’re lucky to have her. Absolutely. That’s awesome. 

Greg Fuller: I agree. 

L. Scott Ferguson (Coach Fergie): So what leadership lessons have did you learn? The hard way that no book mentor could have taught you. What, gimme an example of some messy stuff that you kinda learned from through.

Yeah. 

Greg Fuller: I think, one things about a theme park is that every day is different. When you walk in the door every day, you can prepare as much as possible. You prepare the night before you walk in. You feel like you’ve got the best staffing plan and best best everything.

And then if two or three or four of your key players [00:16:00] call out or don’t show up, and then all of a sudden your whole day changes. Yep. And you have to shift everything you thought that you were about to do for the day. You have to call an audible and shift really quickly and. I think great leaders in theme parks are people that can call those audibles and shift very rapidly, pivot very quickly.

L. Scott Ferguson (Coach Fergie): And that whole shift in pivot thing, like our generation was shift. 

Greg Fuller: Yeah. 

L. Scott Ferguson (Coach Fergie): Then they move this pivot. Pivot. We just call it shi. That’s why I say, I joke that we always say it’s you never know. Yeah. I love that you’re not making excuses, you’re making adjustments. 

Greg Fuller: Right?

Absolutely. 

L. Scott Ferguson (Coach Fergie): That’s what winners do, man. 

Greg Fuller: Absolutely. And ’cause the guests don’t want excuses. It gets back to what, they want to, they want the real truth from you. They want to hear, what are you doing to fix my problem? Yes. Or what are you doing to stop my problem from happening again?

Yeah. And that’s what they want. And we talked about the money that people spend to come to parks. Yes. And that’s the service expectations that they have. 

L. Scott Ferguson (Coach Fergie): You didn’t see any I always, when I drive by there, it’s packed. 

Greg Fuller: Yeah. 

L. Scott Ferguson (Coach Fergie): But we live, like if the crow was to go up in the air and over the oceans, like right there.

So what is it the attraction of a waterpark that brings the people here in South Florida [00:17:00] to the park? 

Greg Fuller: Yeah. I think it’s like any sort of destination or any like a Disney Earth sits, flags or anything like that. And this, rapids is the largest water park in South Florida.

Wow. And people. You know it for, and again, I’m gonna learn this as I start my first year there I’m sure, because I’ve learned it in other parts that I’ve been at. There are generations of people that have grown up going to Rapids and they bring their kids so true and bring their grandkids and they, it’s just is a draw for this area.

And people they want a break, that and being in a theme park and or a water park is not. It can be cumbersome, right? Yeah. It can be you’re sweating and you’re waiting in line and you’re, waiting in line to go to the bathroom or whatever the case may be. Sure. And it can be tough.

So we really have to make sure that we are taking care of every single guest that walks in the door. And continue to build those memories for all those generations. Continue. Love 

L. Scott Ferguson (Coach Fergie): that. You say memories. You said it a couple times. 

Greg Fuller: Yeah. Or 

L. Scott Ferguson (Coach Fergie): That’s all we really have. 

Greg Fuller: We are in the memory making business like Yes.

I love that. That’s what we are. Yeah. Like you’re, and it’s [00:18:00] something you can’t get anywhere else. You can go to a nice restaurant, you get a nice meal. Sure. You go to a, a nice shop and. Walk around and you buy some cool stuff. But going to a waterpark is unique because it’s just it’s all encompassing.

You can do whatever you want within the 35 acres of that park. 

And same with a theme park. With a Disney or like I said, with a six flag. 

L. Scott Ferguson (Coach Fergie): Exactly. 

Greg Fuller: It’s an escape for them. It’s an escape. Yeah. You gotta make those memories. 

L. Scott Ferguson (Coach Fergie): One thing I noticed about South Florida being down here. Is that there’s like a most beachy places you go.

It’s beachy. 

Yeah. 

L. Scott Ferguson (Coach Fergie): Where there is those kind of you remember San Diego? I don’t know if you’ve been there. They have the rollercoaster right there. That’s 

Greg Fuller: right. 

L. Scott Ferguson (Coach Fergie): So they have everything that’s like on the ocean. We don’t have that. There’s very little dining on the ocean even.

Everything’s set back. So having a park like this is an experience that they can go and have. That’s family. 

Greg Fuller: That’s right. 

L. Scott Ferguson (Coach Fergie): That’s right. Yeah. The creativity part of it. So how do you protect. The creativity and innovation without letting kind of the chaos creep into operations?

What, what is like on your head, like create creative wise that you wanna launch but still keep it safe or, 

Greg Fuller: yeah, I think [00:19:00] a lot of that goes into when you’re building new attractions or you’re trying to come up from a strategic standpoint, what does the part need? You may think you need a, giant, 150 foot tower with a new power slide, the new biggest attraction all but that’s right.

But it’s. I, that’s where you have to balance your creative juices of how you wanna build out your park versus. Practical operation. You know what actually makes sense? Sure. And listening to the guests, what do the guests want? That’s really more important.

Sometimes they, they don’t want the biggest, 

L. Scott Ferguson (Coach Fergie): tallest What are you hearing here in South Florida for guests? What do, what are you hearing from work that you’re doing with Abby and like the other people on staff? People are wanting to level up over there. 

Greg Fuller: Yeah. I think a lot of it is just guest service.

Okay. A lot of it is it feels like we have the physical tools here at Rapids, in terms of slides and of a beautiful lazy river. We have amazing 25,000 square foot wave pool. Like we have all the stuff and people love that stuff. 

But it’s the guest experience, it’s the people that you interact with, our team [00:20:00] members, 

That have to level up that experience. They have to level up that. That service level and I think we do a really great job of that. But it’s also a, again, back to our team member base or employee base. You’ve gotta provide guidance and leadership for these young people, right?

You’ve gotta show them what is it like to be in the real world and to work and to provide service for people. 

L. Scott Ferguson (Coach Fergie): Love that. 

Greg Fuller: And and that’s tough. That can, that is the hardest part of any, whether you’re em. A lifeguard or a ticket taker or a security officer, or a maintenance technician, regardless of what role you play, 

L. Scott Ferguson (Coach Fergie): right?

Greg Fuller: That guest service piece is the most important piece of it, because that’s what, that’s where the memories are made as well. Absolutely. That’s what people remember when they walk away. How are they treated? How did this person interact with me? Okay. If I had a problem, did they take me seriously? That’s, that that’s the hard, it’s the people part.

That’s the’s like the hard part.

L. Scott Ferguson (Coach Fergie): University that you have over there for leadership. Are you guys still hiring for the seasons coming up or you guys? We are. 

Greg Fuller: We are right. We 

L. Scott Ferguson (Coach Fergie): are in the 

Greg Fuller: middle 

L. Scott Ferguson (Coach Fergie): of it right now. I’m gonna put it out there ’cause I do speak to high schools around the area and I speak [00:21:00] to.

Other people. And Abigail, is there something you wanted to say? 

Greg Fuller: Oh, yes, absolutely. Yes. She’s shout out the hiring fair. Yes. On February 7th. 

L. Scott Ferguson (Coach Fergie): Seventh, February 7th, there’s the hiring fair. And we’ll put that in the show notes as well. Yeah. But squat, if you’re out there, you’re listening. You’re a young man, young lady that really wanna lead up, level up your leadership skills, do a fun job providing exceptional.

Awesome service. Then they’re hiring over there at Rapids Waterpark. And if it’s February 7th, is the February 7th hiring fair, and 

Greg Fuller: we’re gonna be in the local high schools. Our HR department starts recruiting now. Beautiful. Like we’re out there now. And that’s that community engagement piece Okay.

Too, that’s also really big for us is being visible and being out in the community and, but more selfishly hiring employees like we we need lifeguards and you’re 

L. Scott Ferguson (Coach Fergie): gonna get good leadership from Absolutely. You on down. They’re going to if this is ity management or something that they want, they’re gonna have a great start.

Greg Fuller: Oh, that’s right. 

L. Scott Ferguson (Coach Fergie): So the community engagement is a huge part of what you have there at Rapids, but how does that [00:22:00] really lean into the business performance and not just the branding of the park? What are you really trying to do? To these, with these kids that are coming through there to learn that right way to have hospitality.

Greg Fuller: Yes, absolutely. Yeah. I think, the community engagement piece is important because it it expands your brand into the community, right? Like your rapids has a brand, sits Flags has a brand, like everyone has their marketing branding message they want out there. And when we are out in the community we want to preach the Gospel of Rapids Water Park. We wanna talk about all the great things they are to do and not just there, but also, Riviera Beach and West Palm Beach and how great this community is it to be a part of. And that’s where we want our team members to feel that pride of being a part of something, be a part of.

And a lot of our young people need that, right? They need outside of their family and school life, they need to be a part of something. Your heart and they wanna feel 

L. Scott Ferguson (Coach Fergie): it. Wi with it for a leader. Know, if I was younger, I’d wanna work for you because I know you have a smile. We’re hiring.

So yeah, 

Greg Fuller: if 

L. Scott Ferguson (Coach Fergie): you’ve got some free time, you have a smile on the face right now and everything I know that you [00:23:00] like is, it would be a tough track, but when I left there, it would be a, it would be amazing. So I have to ask you one of my canned questions. How does Greg want his dash? Remember that little line in between your incarnation date and your expiration date, your life date, and death date.

If someone was to stand up and talk about you, how do you want you to remember? 

Greg Fuller: Oh my gosh. I. I wanna be remembered, I think as someone that it’s weird to talk about yourself like that, right? I want you to, it’s kinda, but I, as someone who was just great to be around someone that had your back if you had a problem.

Somebody that you could reach out to. If things were going south, somebody that you needed 

L. Scott Ferguson (Coach Fergie): course correction, you’d be 

Greg Fuller: that person. Course correction, you could be that person. And I just want people to, I just want people to be happy. Yeah. Love it. I just want people to, to love life and enjoy life and, life’s hard enough without.

People complicating it, we make things really difficult for ourselves sometimes. Yep. And, as someone, again, that’s spent his entire life in theme park somewhere, those are lessons you learn. You learn to take care of people. And I wanna be remembered that way.

[00:24:00] Someone that, I don’t wanna be remembered as the greatest boss ever, but I wanna be remembered as I, I love working for Greg because 

L. Scott Ferguson (Coach Fergie): Yeah. In the service. 

Greg Fuller: What is that? Because, and that, because might be different for everybody. Love it. That’s what I loved about working at Sit Flags or at Anta or at Rapids.

You know with Greg, I 

L. Scott Ferguson (Coach Fergie): love that you, if they’re a better person, you’re left leveled up with the That’s right. Experience and everything else and squad. You can find Rapids waterpark@rapidswaterpark.com. Their phone number five six one eight four eight six two seven two five six one eight four eight six two seven two.

And thank you so much for coming on, man. This has been a blessing. Absolutely. I can’t wait to. Bring a squad over the Rapids Water Park. Again. I’ll meet your friend Abby or your 

Greg Fuller: perfect, 

L. Scott Ferguson (Coach Fergie): your awesome sauce worker, Abby. Yeah. Marketing manager. Yes. And we’ll get over there and squad, get out to Rapids Waterpark.

Everyone have a great weekend. Thank you. Doing my producer Brian Mud to WJ and o everyone. Get out there. Level up. Absolutely love your guts.

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