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Speech Transcript (very little editing so not exact)

Terri, please introduce yourself to the time to shine today podcast versus five. But first, what’s your favorite color? And why?

Favorite color? Probably purple. Because I think it’s serene, spiritual. I think there’s steps to it that I just enjoy. And it’s odd.

And you’re it’s regal and royal

with you, but you can’t think of the Vikings when you think oh,

I actually liked the Packers. I’m not gonna lie. I mean, it’s my first little helmet that I have is a Greenberry helmet and stuff. And so it was I that I despise Minnesota. So I’ve never really

I think we can agree on that. We can agree. Awesome.

Awesome. So Terry, let’s get a little bit to the roots of where you started and how you got to really help people, you know, inspire and level up.

So I started in actually law in Atlanta. So after I graduated from college in Oklahoma, I moved to Atlanta, I started in law. And then a series of life events led me back to Wisconsin, my home state could not find a job at a law firm was interesting. The feedback I kept getting is we want somebody who’s going to be here for 20 years, and we get the impression that you’re going to outgrow us too quickly. Oh, I think people can see my drive. So I was begging to be exploited. Just explain me. Did not work. And then a large manufacturing company. Now international manufacturing company offered me a job as a training coordinator. And I fell in love with organizational development, training, learning. And that began a whole lifetime in it. And I worked at several large organizations and then in 2003, started my own firm.

Love it. So how did the the training and developmental organizations How did that kind of parlay into really being a coach? I mean, I know you’re more than that. Why did that really parlay into that?

Well, when I first started in SPIRE Training Institute, obviously in the name it was about training was curriculum development. It was going and doing workshops for organizations which I am a certified designer, Instructional Designer, love speaking love going into organizations love working with groups. And at some point, I think I was five or eight years into business, a longtime client asked me to come to their organization as a chief learning officer. So I did that I kept my business running on the side work Get all out with the client ahead of time I was coming in to help prepare them to move from a mom and pop kind of organization to an enterprise. And, you know, learning and organizational development committees huge part of that huge, right. So I came in, worked on that got things solidified. And about three years later, I said, Can I go back to my firm because I was exhausted, doing this job as a chief learning officer, which takes incredible hours. And then keeping the five out of the 40 clients, I had had 40 organizations that kept five organizations that was kind of moonlighting with. And I really wanted to get back to my firm. And when I did that, one of the clients said, We would like you to start doing executive coaching. And I was afraid to be candid with you. Because I felt like it was too professionally intimate to be one on one, I have a tendency to be very empathic, where I can feel what another person’s feeling very. Yes, super fun and a room full of people, right? Because you pull on the energy, you can read the room, you can tailor what you’re doing one on one, I was afraid I would take their concerns, problems issues with me. This particular client begged me to try. And I did and interestingly, I went through this whole boundary discovery of how to set healthy professional boundaries. So it’s a huge growth experience, this would have been in about 2011. And since then, my primary work has been executive coaching. So a lot of development, all of the study all have the practice kind of coming up with my own style, which is sometimes on traditional a little unorthodox, but gets great results. So I’m going with it,

love it, do you do you work with big company or with companies now and help them level up their teams?

Absolutely. At this point in my career, and when you start off as a corporate coach, you kind of start with frontline leaders, and you earn your stripes until you’re able to work with are allowed to or invited to work with executive groups. At this point, I only work with the executive suites. I have an interesting model where I will work with all of the members of an executive team, which is complicated. Some organizations say No, everyone should work with a different coach. But if you can maintain the boundaries and the confidentiality, you have the insight knowledge about the real dynamic that’s going on. And you can keep turning an executive team towards each other. So they can level up at such an accelerated fashion, both individually and collectively, that we don’t advertise to be honest, all of our businesses word of mouth referral, referral referral. And to me that speaks to the impact our model has. But I do have to warn, it’s not an easy model, it takes a lot of discipline, a lot of awareness of boundaries, you can only coach the person in front of you can’t be thinking about playing another person or you think you’re the puppet master. So if you can do it, well, it’s effective.

So pick your brain here as something when you’re starting to work with an organization like that, you know, you’re usually brought in by the CEO knows, or the the head of the company knows that you’re coming in to work and to help their group in a group setting level up. There’s always that one that’s maybe a notch or two below the CEO that’s like what the hell’s going on? Like, why is this happening? How do you handle that individual?

If it’s somebody I’m coaching, I will bet I’ve been invited to coach and they’re curious, I will sit down and the original initial coaching session and explain, I am here because someone believes whoever in the organization believes in your ability, and I’m here to help you get there faster. So there isn’t a nefarious plan. This isn’t some secret plot to work you out of the business. But let’s talk about you know, where that fear is coming from or concern is coming from and let’s get that out of the way. So I like to call it get the ugly out early. So let’s talk through that. Let’s muddle through that together. Let’s get that out of the way. So we can work on things that are truly going to to use your words level you up and move you on to the next level. If it’s somebody I’m not coaching who is maybe shooting darts from outside the arena. Yeah, I generally will just ignore that and I will coach people how to address that person. And I usually don’t engage that person. My clients Yeah,

great, great. That’s fantastic. The ugly out early that’s beautiful. So when you’re starting really maybe really to coach somebody one on one or even in a group setting answer any any good question that you wish they would ask you but never do.

That’s a really good question, Scott. I think I I think I would love for them to ask me what potential I see in them. I offer that and I work it out, you know into the conversation. And, but I think I would love for them to come right out and say and I have had a handful a small handful of people do this over the years, but that’s very satisfying when they view you as a resource to be a mirror for the positive not just coming in saying, you know, what do I need to fix what do I need to repair but instead use their coach for accentuating the positive and building on their strengths and thus asking such a positive question like that.

I love it. A lot of coaches like I, I want to be asked or if even with my coaches, you know, ask them like who who’s your coach? You know, a lot of times we have that because, you know, like, let’s go with the NFL analogy like you know, you guys had Mike Holmgren there for for years. Right. And you know, Mike is comes from Bill Walsh’s, you know, system, right from out in San Francisco and stuff. So it’s like it all kind of trickles down, who’s the coaches, coaches who, who really coaches you,

I have a mix of people. So right now I have two colleagues within inspire Training Institute who are coaches, and I think we coach each other. I would say prior to that I had a collection of amazing mentors, kind of collected the best of the best from the places that I had worked and kept, I still maintain them. Right now I would say the person that is the most active coach in my life is a woman who worked at the insurance company. And because I talk about all these places I worked, I can’t give you the names of them because of my book by reference. But a large insurance company I worked at, and she was the vice president of underwriting when I was there. And interestingly, I worked with her brother at the manufacturing company prior to that launch writes in the book, but anyway, and but fascinating story. But she we get together regularly and she’s now retired. And so there’s something so beautiful about her perspective from retirement, speaking into me at this point in my career and my 50s. So I’m enjoying that a lot. But I would say there’s another gentleman who I worked with at the transportation company. And he he offered me amazing advice. And there’s nuggets from this man named Craig, that I’ll say his name because he deserves a great Hickman. He’s just a wonderful man. And if I think of somebody who really stopped me in my tracks more than once, it would be pride.

Love it, I love it. You’re transparent about whose shoulders of giants that you’ve stood on. That’s fantastic. So in mentoring is so so incredibly important. I mean, like my mentors, you know, told me that the more you mentor, the more immoral you become, right, you’re going to pay it forward, pay it forward. It just keeps that lineage going it. I love it. I love it. So if you and I are talking to a networking event, and you know, we’re out press and flash, and we get a one on one second, and I ask you so Jackie, what do you do? What’s What’s your answer to?

What did you just call me, Scott? I’m sorry, I

just did it. We did it. And we planted it in your head.

I’m sorry.

The power of suggestion. Right? Yes. Oh, I’m sorry. So we’re at a networking event.

Terry, what do you

I would say I’m an executive coach. My My goal is to nurture the character the curiosity and potential within people.

Oh my gosh, it’s phenomenal. That didn’t it doesn’t even sunk in. That’s That’s beautiful. I love it. I love it. So, Terry, have you seen the movie Back to the Future? Yes. Okay, let’s get that DeLorean with Marty McFly. Let’s go back to the double Deuce a 22 year old. Terry. Your last name wasn’t Jackie then but yeah, you know, your middle name? That’s correct. Tony 22 year old. Terry. What kind of knowledge nuggets would you drop on her not so much to change anything to maybe help her shorten your learning curve last year and level up just a little bit quicker?

Oh my goodness. 22 year old Terry really needed to understand that she was safe. I think 22 year old Terry had a lot of fear. I want to call it that Ben. Now if I strip away all the fancy words you and I could use to describe it. There was a lot of fear about what the future brought wounds from my childhood different things that kept me stuck or afraid or felt like I had to prove myself much more than necessary. So I think I would try to point out where there was safety and where it was okay to take risks and also get more clear on boundaries what is mine and what is not mine. You know, what, what can I do something about what what would be appropriate for me to invest in? And what did I not invest my energy and or my effort and or my proclivity for fear towards? What can I step away from? I think that would have been instrumental in shortening my learning curve.

Well Have that I love it. And yeah, that’s I’ve been there as well. I mean, I just turned 50. And when I was 22, I would have been the same thing. Be ambitious, be humble. But face the fear head on, you’re willing to face everything and respond or whatever the acronym for fear is and whatnot. But I’d love to answer thank you for being transparent. So how do you want your dash? Remember that little line in between your incarnation date your expiration date on your tombstone? Which hopefully it’s a long way off. But yes, yes, yes, yes. Remember,

I want my dash remembered as somebody who inspired people I want I want people to feel like they were better for knowing me. I want people to feel like I encourage curiosity and wonder and optimizing the potential or possibility and not getting stuck on risk are the fears.

Love that? Love it? Love it. Love it. So then what keeps you up at night?

Actually, I sleep really well. So

what is my Lady Susan can fall asleep. Like one time I timed it was like nine seconds. A lot better. But

yeah, I think keeps me up at night currently is we have a new puppy to be very candid. When I do worry, I worry about trying to anticipate the next barrier that usually a client will run into with our kids. I’m not so worried. So I have one daughter and two step sons, adult children with a wonderful lives. But with clients, I can sometimes see a barrier that they’re about to run into. And every now and again, I will get stuck analyzing that about how can I inspire? How can I breathe? Courage? How can I let them borrow my courage for a moment to get past this in a way that really strengthened some that they can learn from? And I try to understand how to come alongside of them in a creative way where they don’t feel dependent on me, and they don’t feel coddled, but instead, they feel strong, even if it’s my courage, they’re borrowing. Does that make sense? That makes total sense. Yeah. And I’ll spend a lot of time working out how to do that from a place that’s very authentic for me. And that I think will be well received by them. So good.

It’s a rental. So then, is your dog named Jackie? I’m kidding. What do you think then people misunderstand the most voluntary?

Well, it’s interesting, because I once went to and I don’t know how people feel about this. But once upon a time, my mom and I, for girls day went to a psychic reader. And the psychic said to me that people often think that you have an agenda, because you come across so confidently and so strong. And the funny thing is, you don’t you are 100%, transparent and authentic. And I would say that I have run into that. And particularly with women, in when I was inside of companies as an external coach, it’s not an issue. But when you’re inside an organization and executive capacity, and there’s other women around the same rank as you, they would read into my behavior and think I was gunning for something I remember one woman say, I know you’re just trying to get the CEO role. This is when I was at the electrical contracting company as the CFO where I was only going to be there for a certain amount of time. I’m thinking No, I have no desire to be a CEO of an electrical contracting company. I’m here to do the learning and organizational development. So I think sometimes people read into things I’m doing and they can’t believe that would be as transparent as it is. So they find stories. And that hurts very badly and you can’t defend the negative like, I can’t defend that it’s not there. So

that’s sad. It’s it’s the truth and and like being a female in a position like that, it can come across as cocky. You know, somebody that is trying to over prove themselves sometimes, but they just just take a minute and have a coffee with me and relax. You know, I

mean, absolutely. In the stories people can can cut. Yeah, I would rather I should say, concoct than have that coffee. It’s kind of mind blowing. It’s been years since I’ve been in that position. I would say it’s been about 10 or 12 years, but you know, the memories of those those are difficult. Sure. Those are difficult moments. And so any woman who’s listening sure I you know, I empathize with you be strong, hanging.

So, Terry, what is your definition of a life well lived.

a life well lived would be over Come into fear barriers that you’ve constructed in your own mind. And that might cause you to do avoidant behaviors or coping mechanisms that are completely unnecessary. I think. And I’m still learning this stuff 52 I can’t say I’m an expert scouted any of this. But I honestly think, self care and taking the time to pursue joy. Because for me, I love the work I do. And I battle workaholic tendencies. And the reason I’ve been talking about fear so much, because I believe those are rooted in here. Absolutely. And I, I think taking this time to figure out what brings me joy and to pursue it and to take care of my health so that I can enjoy retirement and I can enjoy time with family and friends. I think that’s a life well lived.

That I love you can’t ask. Now. Love it. Love it. Love it. Time decide today podcast versus swag. We are back with a good friend Terry here. And, Terry, you and I will probably one day talk 15 to 20 minutes in each one of these questions, but you have five seconds with absolutely 00 explanations. You ready? Real rapid fire here we go. Let’s level up. What is the best leveling up advice Terry’s ever received.

Balance your counselor skills with your creativity skills, invest in your creativity.

Love it, share one of your personal habits that contributes to your success.

Meditation and offering the allowing the divine to guide me. Love it.

Love it outside. Okay, so if you see me walking down the street like Fergie looks like using his doldrums just a little bit other than Is this a lousy job? Or a lousy job? Or is it just me? What other book might you hand me the love let me up

the surrender experiment by Michael a singer. You are the first

person to say but I’ve read it. You oppress first person I’ve ever seen. I love love. Love it. So what’s your most commonly used emoji when you text?

The smiling the laughing face but it’s a subdued laugh because I tried to actually use the emoji that I’m actually doing right now. Very analytic analytical with my emojis. Nicknames growing up. I’m really angry. And tone.

Wow. Okay, love that. Well, maybe circle back to that one but just checkers or monopoly?

Oh, oh, checkers.

Okay, me too, actually. Okay, what’s your go to ice cream flavor? Chocolate of it. So there’s a sandwich name that Terry Jackie. What’s on that sandwich? Oh,

avocado, red onion, mayonnaise, tuna.

You know, I’ll be handing you an approximate. Actually. You can if you could get a time machine for one day and you come back to present day after one day. But you can go anytime in the future or anytime the past? Which Which way would you go?

I would go back to the birth of my daughter.

Thank you. That’s fantastic. You said that. So is there any favorite charity and organization like you give your time or money to?

Two of them. One is the happily ever after no kill animal shelter here in Green Bay. My husband and I are huge supporters. Yes. And the second one is the Joseph project, which is Senator Ron Johnson’s office, put it together. And basically it’s helping people who would otherwise be considered unemployable, gain the skills necessary to gain employment and so we work in partnership with homeless shelters and churches etc. And it local employers love it, set it all up and give them the skills and get them in there.

So that’s so so big hearted and like you got to I got to introduce you my friend Billy groom. She was like last she wrote the book rescue dogs and misunderstood breed and she’s huge on no killer, but she teaches CBT Cognitive Behavior behavior therapy for dogs. It’s awesome. So this is my last podcast drops. I will definitely make that introduction. Last question. What is the best decade of music 60s 70s 80s or 90s? And you better say what I think you’re gonna say 80s There you go. Big hair. Don’t care. I graduated in 90 What were you like in 7880? Okay, so you know, there’s a invasion from you too. And Duran Duran, but she also had her big hair don’t care big glam bands and rock and dance. Did

you wear a parachute pants?

I did. I did.

Did you tie bandanas right above your knee?

Right above my knee? Absolutely. I had my concert T shirts. You’ve noticed I sold my concert jerseys. Sorry. Those are awesome. So Miss Terry How can we find you?

You can find me either on LinkedIn Terry Jackie and Jackie spelled J AC K e sounds like two first names. And or you can find me on inspired training.net would be my company’s site and there’s a Contact page there,

actually and also squad we’re going to do a book giveaway where time Trent today is going to purchase the book and hopefully my good friend Terry will John Hancock get sign it and get it out to you personally to the first person who puts in its inspire me inspire me put that in any comments on LinkedIn it Pinterest Instagram, Facebook because we’re gonna put Terry everywhere if you are the first one that puts inspire me we will send out a free book to you and Terry came to me one last solid and leave us with a one last Knowledge Nugget we can take with us internalize and take action.

would think the last nugget I would want for everyone to take would be be intentional about developing your character. I think it was Peter shoots who said hey our character train skill take take that seriously invest with intentionality in the development of your mental and moral qualities.

In squad we literally had another free masterclass from Terry Jackie and like she I just believe that she’s someone that does it for the intention, and not the attention. And I just she’s absolutely out there. She fell in love with organizational development and training, which really perfectly parlayed her into coaching. She knows she wants you to believe in your ability and there’s a way to get there faster than what you are just remember sweat inch by inch, it’s a cinch by the yard. It’s hard. Terry will take you through that she’s going to help you get the ugly out of the way early, but then really help you just optimize is and level up you know, and if you’re starting to work with a coach, which hopefully it’s Terry, but if you’re working with a coach, you know, ask them what potential do you see in me? Where do you see me when and if I go through your program, you know, she wants you to remember to be a mirror for the positive and she wants you to really listen to your mentors and take action on what they’re telling you she it’s okay to be afraid it’s okay to have the fear. But like my good friend Leah Woodford would say get your asking gear, ask questions and be able to blast through that fear. You know, to find the safety, you know, have your boundaries but then stretch that comfort zone. You know, Terry is somebody that I really believe is planting trees, she’ll never sit in the shade of she’s paying it forward. She’s always giving, giving giving. She’s sliding across on plate bumped and bruised, but she’s somebody that inspired others and she will be better the purse every person she meets is better off knowing that she came in contact my good friend Terry, you know, and basically it be again be intentional to develop your character because character really is seen when people aren’t looking as well. You want to really have that scene in Terry, you know, she levels up her health. She loves her wealth. She’s earned her varsity squad letter so tell your hubby you got a varsity letter here I will you know she I just absolutely love your guts and I can’t wait to collaborate with you on something in the future. I know we’re gonna figure something out. So thank you so much for coming on.

Thank you so much. God, it’s great to be here.

You bet my love your guts. I’ll talk to you soon. Hey, thanks so much for listening to this episode of time to shine today podcast. proudly brought to you by Southern New Jersey real estate real estate excellence who can be reached at 561-249-7266 and online at www dot Sutter in nugent.com. If you’re a business owner or professional who would like to be interviewed on time to shine today, please visit time to shine today.com Flash guest. If you liked this episode, please subscribe on Apple podcasts, Google podcasts, Stitcher, Spotify, I Heart Radio or wherever you get your podcasts. There’s a link in the show notes to our website. Also there you will see our recommended resources. We hope that you will support our show by supporting them. If you like what you’ve been listening to, it’d be great if you could just give us a five star rating and tell your friends how to subscribe while you’re at it. I’m your host Scott Ferguson. And until next time, let’s level up it’s our time to shine

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