078-Building a Culture of Great Teammates – TTST Interview with Sean Glaze from Great Results Training

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Welcome to Episode 78! A solid culture is key to having a great team!  Sean has an educational teaching background as well as being a successful basketball coach.  His Knowledge Nuggets he brings to the TTST show are impactful.  Make sure you pick up on his views of a solid culture Enjoy!

 If you want to be a better team, you have got to be a better leader

– Sean Glaze

 

Knowledge Nuggets and Take-Aways

1. Success isn’t based solely on strategy

2. Better relationships lead to better strategies. Have a culture impact

3. Commitment to a great culture is key!

4. Be coachable and open and set your ego aside. Make sure to ask questions!

Level Up! 

Fergie

Recommended Resources – Hover and Click

www.greatresultsteambuilding.net 
 
FREE Digital Copy of Seans Book The 10 Commandments of Winning Teammates – text teamwork to 33777

Sean’s Book: The Unexpected Leader: How to Achieve Tea Success Without a Title

Sean’s Book Rapid Teamwork: 5 Essential Steps to Transform Any Group Into a Great Team

Paperback of Sean’s Books The 10 Commandments of Winning Teammates: Vital Lessons to Improve Your Value

Great Results Team Building Facebook Page

Sean’s Linked IN

Sean’s Twitter

Sean’s Instagram

Host Your Podcast for Free with Buzz Sprout  

Our Show Sponsor Sutter and Nugent Real Estate – Real Estate Excellence 

Music Courtesy of: fight by urmymuse (c) copyright 2018 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/urmymuse/58696 Ft: Stefan Kartenberg, Kara Square

Speech Transcript

Unknown Speaker 0:00
Hey this is Shawn glaze with great results team building. And if you really want to learn how to level up your life and lead your team, you should be listening to the time to shine today podcast with my friend Scott Ferguson.

Unknown Speaker 0:12
Time to shine today varsity squad is Scott Ferguson and I had an opportunity to sit down with the culture impactors, what I would like to call them these my good friend Shawn delays he right resides up there in Atlanta, Georgia. It’s fun if you listen to our interview you’re going to hear the birds chirping in the background think he was outside I was I’m just gonna have my producer editor kind of take it out but I was like you know they add some authenticity to it. So enjoy. What he’s going to drop on you with knowledge nuggets regarding success and culture and the commitment to a good culture and being open minded and set that ego aside is key. The knowledge nuggets are huge. So sit back, relax, break out your notebook, because here comes my friend Sean glaze.

Unknown Speaker 1:07
Hey, time to shine today podcast varsity squad, Scott Ferguson and I am super stoked to have a good friend of mine from Atlanta, Georgia, and we’re all in this kind of quarantine time. I think it’s like day 592 of our corn team, but I am super privileged to have on my friend Sean glaze. And he comes from really a group coaching and leveling up background. So you want every individual in your organization to be a great teammate and take ownership to lead from where they are. Well guess what peeps Shawn inspires people to have fun laughing together so they can have more success. Working together is three books the unexpected leader rapid teamwork and the 10 commandments of winning teammates are powerful parables for building and leading great teams. As a successful coach and educator for over 20 years, Sean gained valuable insights into how to develop winning teams and found a great results team building to share those lessons. While that is some serious serious credentials, Shawn, welcome to the show. Please come on to introduce yourself. But first, tell us your favorite color. And why

Unknown Speaker 2:16
Wow, hit me with an unexpected when they’re Scott first obviously glad to be on favorite color I would have to say is blue. I don’t know what the psychology is behind that maybe somebody at some point will clue me into what that actually says about me but we’ll stick with blue right now. Awesome. Listen, nice beautiful sky. We got the ocean I got the Atlantic I’m looking at here to my left. So that’s my favorite color too. Rather,

Unknown Speaker 2:39
that’s my favorite color too. So let’s take us back in let’s let’s talk about Sean glaze and how he has leveled up and maybe the origins of where you started.

Unknown Speaker 2:50
Well, a lot like the the quarantine we’re certainly in what we’re going through. You know, sometimes life throws stuff at you that you don’t expect and ends up being a very pleasant journey along the way. So Started off and again 20 years as a high school literature teacher and basketball coach. And if I had been told, goodness, 30 years ago that I was going to be speaking at conferences and working with groups and teams in various industries, I would have probably laughed you out of the room. But it was as a coach, that I realized what a lot of your entrepreneurs and listeners probably have realized at one point or another. And that is that success isn’t based solely on strategy, because I had spent so much of my early time as a coach focused upon X’s and O’s and skills and did not have anywhere near the success that later I enjoyed, which I’ll learn to shift my focus to culture.

Unknown Speaker 3:42
Very good. So success isn’t always based solely on strategy. So elaborate a little bit on that if you don’t mind.

Unknown Speaker 3:50
Yeah, absolutely. Well, I was probably, oh goodness, almost a decade into coaching. When I realized I had probably been a very bad coach for the first 10 years, that is, at the end of a very difficult season, very first year as head coach of a women’s basketball team at the varsity level in high school. That we come to the end of the season, we only win five games and the kids are sitting there in the locker room and kind of faces in their hands after the final loss in the playoffs. And as they get up, they walk out kind of one by one individually. And I had a moment where my assistant says, you know, if we’re going to have a better team, we’re going to have a whole lot better relationships. And that was honestly Scott, something that I as a coach and neglected and something that I’ve found over the last many years that a number of leaders neglect are so focused upon strategy, and what we want done and how we want it done, that we are completely blind to the unbelievable impact that culture has and cultures, those connections and the camaraderie and the commitment that those connections create among and across different departments in your organization, whether it’s a group of three people a group of 12 People regroup with 1200. Turns out that X’s and O’s are certainly important. And strategy is what you want done. Culture determines how well your people do it and how engaged they are in the midst of it.

Unknown Speaker 5:12
That’s a culture impact. That’s, that is amazing. Hey squads, you hear that the better relationships equal better teams. It’s not always about the strategy. If you don’t have that cohesiveness, like we’re always seeing here at time to shine, to be able to work together as a team, you can throw kind of strategy out the door, right, Shawn?

Unknown Speaker 5:30
Yeah, and that’s and again, I’m probably not sharing anything. This is not,

Unknown Speaker 5:35
you know, all inspiring new information on everything we say here as regurgitated from other people. We love I love it. I had to write that down immediately that you said that because that’s inspiring. The way you said it. You put it in a way that you know, of course, maybe Jim Rohn or some someone you might have passed it down, and you picked it up, but still you put it in a way that is it made me write it down right away, so I don’t have to bet too much. That’s That’s amazing. Hope everyone listeners out there wrote that down the better relationships, equal better teams, they have a culture impact also in success isn’t always based on strategy. So, Shawn, what was your aha moment that got you wanting to say, I’m going to want to get in front of, you know, 10 people or 100 people or 1000 people and help their companies level up?

Unknown Speaker 6:22
Well, one of the things I’m sure you found with your podcast is, is when you find ideas that lead to success, one of the things that hopefully good people do is they find a way to share that success with others to hopefully make their path a little bit less dangerous. And so when I experienced some success after spending an entire offseason and a whole lot of the rest of my coaching career searching for ideas to build cohesiveness and camaraderie and chemistry and what does it mean to actually build a culture in a locker room, I realized that we started with our teams having far more success, because of our emphasis on culture and relationships over just rebounds. That maybe that was something could help other teams. So I started reaching out to other athletic programs and had some success sharing with him. And then I started reaching out my background being in teaching and doing a lot of pre planning events with school faculties. And I recognized that the same lessons that helped my team, the locker room could help teachers in their classrooms could have salespeople, or people in various industries, whether it’s medical or construction or banking. And it’s been a really amazing path for me to see how the experiential lessons and takeaways and the insights and the activities that I share in the midst of whether it’s a conference keynote or a customized team building event, have really helped leaders and teammates in so many industries really benefit from the success that a focus on culture brings.

Unknown Speaker 7:50
That’s beautiful. So what makes a great coach, in your opinion?

Unknown Speaker 7:54
I think a great coach, hopefully, because there are a lot of different X’s and O’s in the world. Sure, and A lot of different ways you can go about strategy. What I found is culture is going to be or commitment to a culture is going to be determined by a connection to two things. First, you got to connect your people to a compelling common goal. Have they clarified why they’re there? What are they there to accomplish together, not just individual goals that are going to bring you to the job to make sure you’re taking care of your family and your individual things. But how do I even more importantly, get you to connect to your efforts to something’s just larger and more significant than just yourself? And the second connection that I think that again, is oftentimes so overlooked, is the connection to the people that you’re looking to accomplish it with? What are those relationships? What are the personalities and the strengths and the individuals around you? And how do those connections not just in terms of a goal, but in terms of relationships, in defining what we’re doing together as a team,

Unknown Speaker 8:54
that’s beautiful. So I’d love those the compelling Basically in the y in the compelling or the connection to the people, but so it sounds to me like you’re kind of, you’re probably asking some pretty powerful questions during that first kind of get to know each other with whoever you’re going to be speaking in front of and coaching, and during that time, are you kind of looking for their blind spot of what they need help with? Are you letting that come to you with after the questions you’re asked?

Unknown Speaker 9:23
You know, I think with any good coach, or as I’m talking to prospective clients about the possibility of a keynote or an event for their people. One of the things I’ll mention is, you know, culture, which is a pretty common term is thrown around these days. You know, culture is something a lot of people interested in, but not everybody understands. The culture is a lot simpler than most people try and make it you can probably find 10,000 definitions for culture, if you google culture, my opinion is something very simple culture is just the behavior. That are allowed and repeated in your organization, whether it’s in a locker room, listen a boardroom, whether it’s in the sales room, whereas in a classroom, your culture, whether it’s professionally or even personally home, your culture are the behaviors that are allowed repeated. And what I’ve found is Scott, in which your, your listeners have probably found is that culture, that’s behaviors, your behaviors are always a result of the beliefs that you walk into a team with. your beliefs are always a result of your awareness. And your awareness is always going to be determined by the experiences that you’ve had. So whether you’re, you’re Catholic or Protestant, whether you’re Democrat or Republican, those beliefs are gonna lead to certain behaviors, but those beliefs are based upon the experiences and the awareness of those experiences gage so one of the most powerful things about my keynotes or my customized programs, in terms of doing some of the team building that I started with, is how can I give you a relevant and engaging experience that’s going to improve your awareness and if that changes your beliefs, In your understanding of your circumstances and how what you do impacts others that’s going to ultimately change behaviors and that help people get better cultures. Wow.

Unknown Speaker 11:09
That is amazing. So you really dig deep you really kind of become empathetic and kind of look see out of their eyes to see where they’re at and then kind of move them in an area two way of cohesiveness and building together in Okay, yeah, am I right? Or am I

Unknown Speaker 11:26
okay, in those those initial questions that you would ask the event planner or the leader this planning an event. Those initial questions are basically to find out what part of your culture what part of your organization has been neglected because most of the time is not existent. Right glad to kind of be in that first step on the path to failure if I can hopefully make you a little bit more aware of what’s being neglected what needs your attention, whether it’s goals or relationships or setting more clear expectations or providing better accountability or doing a better job of recognition or communication. You All of those things ultimately come together to create, what is the rapid teamwork and one of my books?

Unknown Speaker 12:06
Well, okay, and

Unknown Speaker 12:10
so if I’m at a networking event, which I do a lot of, well, not so much anymore, but when I’m out and I’m pressing some flash or meeting some people, what are the key words? How do I know if someone that I’m talking to would be, or anybody that’s listening? If they’re talking to somebody would be a great referral? for great results team building?

Unknown Speaker 12:31
are you leading your team? Are you part of the team? Yeah, I think that you’re ultimately. And what you find is every team has issues. And if I can help be a resource as a coach and just kind of share some good questions to lead you down a path to make some better decisions. And ultimately, and you know this as well. It’s not the ideas that change culture. It’s not ideas or insights they’re going to improve your team is what you do with them as a leader. Sure key is for your people to be better. teammates are free to be a better leader to have that better team. What are you doing with those insights? And how can you turn them into relevant and actionable behaviors a week or a month or a year after the event? And those are things that make it most impactful?

Unknown Speaker 13:14
That’s amazing. Yeah. So you’re you’re taking their model that they’re already using and seeing where you can, like, start putting processes in place for things to be allowed or repeated, to equal a better culture? In a sense, correct? Yeah, I think that.

Unknown Speaker 13:38
As, as a leader, if I can lead you to a better understanding and awareness of what parts of your organization need that attention, then those are things we can address. Those are sometimes things that you can actually take action on, to make sure you’re doing a better job of clarifying expectations or building opportunities for intentional relationships or to inspire A little bit more empathy to build accountability. They’re all obviously parts of that puzzle.

Unknown Speaker 14:04
Love that. Love it. So let’s get in our DeLorean like back to future style. Yeah, let’s, uh, let’s go back. Let’s talk to the 22 year old Shawn glaze. Kind of knowledge nuggets, you dropping on that, Shawn, with the experience and the awareness and everything that you’ve been talking about. Now, what are you dropping on him?

Unknown Speaker 14:27
Oh, again, I would probably be too hard headed and egotistical to listen to my older self at that point. We all would. That’s one of the things I think that I find with a lot of leaders is you go into a leadership position full of what you think is confidence. And and turns out when you look back, there was probably a little bit more arrogance. And this confidence was thinking you can help. arrogance is thinking you don’t need help. And so I think the number one thing I would tell myself as a younger coach or leader is to be a whole lot more coachable and to look for opportunities. To be more honest, to see myself in the mirror a little bit more clearly, to find people who can be mentors and make me a little bit more aware of those things that I’m neglecting as a leader so I can help the people around me develop a little bit more quickly and find success themselves.

Unknown Speaker 15:14
That’s amazing. You know, it’s funny, I just finished a chapter in my book that I borrowed the title of it from a friend of mine, Leah Woodford, amazing woman. She has a company called Smart femme it’s like, kind of like a women’s driven thing. But we she came on for an interview and, and the, the part of the book is get your ass in gear. And like the younger person, I would be like, ask as many questions and you just kind of said that be bold and ask in late sit down that cockiness, if you will. I was the same way. You know, you couldn’t tell me anything when I was 22. But with what you have and how you’re building teams and your success, I had to ask you that question. You know, so which is amazing. So, with you working with these companies, what is there any good question? have been wondering how to ask us to Is there any good question that you wish people would ask you but never do?

Unknown Speaker 16:09
Oh, people would ask me that never do.

Unknown Speaker 16:14
Because you’re always trying to pull information out of them. So you can set up their lack of a better term their plan of attack their strategy to be able to build that culture. Is there anything you wish they would come and ask you? It’s a tough question. I asked myself that every time I talk to somebody, man, I’m wish they would ask me this. But, you know. Yeah.

Unknown Speaker 16:36
I think big picture wise, you know, the question is, you know, how can I be a better leader? Because ultimately, that’s going to lead to other questions. That’s what good questions do is they lead you down that rabbit hole of some deeper questions, and if you stay curious and you stay engaged with helping somebody to address their specific issues, you find a whole lot more success and that one size fits all. So I think You know, if there’s one question I would like for me to continue to ask myself as a leader and I’d like leaders to ask themselves, is what part of my leadership led to this results? And if we want great results, we want to have a little bit of a greater focus upon what am I doing as a leader to influence my team into those behaviors. Love it, but but as far as what others, you know, would hopefully asked me, you know, honestly, it’s what can I do to be a better leader and then to allow me to maybe ask them about their circumstances. So we can provide a customized path and plan for them to actually implement their team, the way that that specific group of individuals needs to

Unknown Speaker 17:37
love it. So how do you get around that and Okay, so you might have a CEO. So I’m bringing in Shawn glaze from great results team building, he’s gonna come and talk to us and then he’s the CEOs on top so you have people that are under him. They’re the ones that are probably feeling like they’re on the hot seat, because they’re bringing you in, to turn them around it. That’s just the reality. Yeah, but man, I’ve been brought into companies as well. Okay. I’m curious to know how you handle that individual?

Unknown Speaker 18:08
Well, I think the first thing is, is when you mentioned top down, I think that’s something you’re continually seeing a shift. And in both, basically every marketplace is the idea of top down leadership certainly have to have roles. And you have to have responsibilities. But But I think my job is the leader is what can I do to serve and to make the jobs with those others in the organization? That How can I be a better teammate from where I’m at. And so I think the number one thing that a leader can do is to have one on one so as a basketball coach, that kind of be my background. I thought one on ones was a competitive situation, we put kids you know, in front of the way, right, and you learn as a coach, what I did later in my career, which made our culture that much more strong, is that the beginning and in the middle, and at the end of our seasons, I would have one on ones with our athletes, and I think that there’s one on one meetings, not only We help to build those relationships we talked about, but they do help leaders to clarify. What can I do to serve you and your individual goals? And how can we connect to you and those goals you have? What are organizational goals are? So again, you have those two major connections that really do drive everything else in terms of teamwork.

Unknown Speaker 19:17
Love it. So let’s take our Yes, I’m sorry, I was writing there.

Unknown Speaker 19:25
So let’s take your cell phone out of the equation.

Unknown Speaker 19:29
And your laptop, your iPad. What are three things Shawn cannot live without?

Unknown Speaker 19:36
I was a literature teacher, Scott. So I’ve got a library full of books. So I think, you know, a handful of good books is certainly one that I would struggle in during quarantine. Certainly, we’re connected with keeping up with social media right now and checking in on family and friends that you’d have a book to get through every couple of days is certainly something that’s appreciated.

Unknown Speaker 20:01
Definitely a

Unknown Speaker 20:03
partner and so my wife’s are somebody that we’ve been tremendous she’s actually a nurse so so grateful for her number of different reasons better at personally obviously she’s in her encouragement This is something you find with every team, they hopefully your spouse is a great teammate. Right? Absolutely. That entrepreneurs and their people you know, how can I be a better encourage or supporter of those things are important to the people around me. So think books I think somebody to love and care for and encourage and and hopefully inspire you to be a little bit more than otherwise you would have loved in that and then maybe a mountain declines. And you’re going for hikes has been nice, but I think that as leaders, our job is to look for mountains for our team to climb and to give them the tools and inspiration to do it. Well. Love it.

Unknown Speaker 20:50
All right, man. So

Unknown Speaker 20:53
UBC seemed very grounded with the books wife in the nature went out. So and you’re passionate about building teams and cohesiveness and culture. So what is your definition of a life well lived.

Unknown Speaker 21:08
Life will live

Unknown Speaker 21:11
hopefully to define the purpose and to seek and hopefully, eventually achieve most of what that purpose was

Unknown Speaker 21:22
defined ends. The purpose of our life is to give us something to strive toward to find that mountain that we want to climb. And if we find success, hopefully common another mountain. But a life well lived is not just that individual success and achievement, but hopefully, the opportunity to develop and inspire others to do the same along the way. Love it. That’s a perfect, perfect, perfect, almost scripted that you. You say like, it’s not scripted, but I can tell you live it, which is amazing. So we’re going to move into our level of lightning round. You and I can talk 1520 minutes on each one of these questions. But you know, chat will kill me in my producer. So, but 555 seconds on each one of these. You guys only five or six questions. You’re ready. Ready? All right, what’s the best leveling up advice you’ve ever received?

Unknown Speaker 22:13
Listen to smart people.

Unknown Speaker 22:16
share one of your personal habits that contributes to your success.

Unknown Speaker 22:21
I would say reading

Unknown Speaker 22:23
so other than your own website, great results team building dotnet and of course time to shine today.com shameless plug. What’s another website you’d like to go to? To inform yourself or level up?

Unknown Speaker 22:35
Wow website to go to.

Unknown Speaker 22:38
You know what? That would be difficult to define just one honestly I find myself constantly new surfing through like probably most of your people. You’ve got that kind of daily group of emails or websites, looking for news and for updates and for inspiration. Face somebody that I think does a fabulous job in the leadership space.

Unknown Speaker 23:01
is

Unknown Speaker 23:04
if you go to leadership suite comm I think he’s tremendous good. I think obviously, you just in terms of some of the speakers have had the opportunity to be around people like Jim Reisman, or Walter Waldman, or Dan Thurmond, you new there are a number of people and NSA National Speakers Association. That has been really huge influences on me as I’ve grown. And so to have the opportunity to do that, for others would be fantastic. And I think the chips are settling at this point.

Unknown Speaker 23:35
You’re a reader. I don’t want the flavor of the week. I don’t want what you read. Now. What’s your book that comes on top of your mind that has really impacted your life.

Unknown Speaker 23:47
I remember putting together a list of 16 books for each of my kids to read and they were 16 and on every single one of those lists was How to Win Friends and Dale, that’s awesome.

Unknown Speaker 23:59
Beautiful. So what’s your favorite charity or organization you’d like to give your time and or money to?

Unknown Speaker 24:06
Oh, great question. My sister in law passed away from Nolan Noma A number of years ago. And so we actually did a race in Augusta, Georgia for five years following her death to support the melanoma foundation so now’s melanoma. sorry to hear that.

Unknown Speaker 24:26
So last question, what is your favorite decade of music 6070s 80s or 90s?

Unknown Speaker 24:34
Oh 80s and 90s for sure. Probably at CES because that was me. kind of coming through high school and starting college meet.

Unknown Speaker 24:42
I love it look. So Shawn, as we wind down Let’s leave the time to shine today squad and listeners one knowledge nuggets that you want them to take with them.

Unknown Speaker 24:55
If you want a better team, you’ve got to be a better leader and they’re specific and actionable. steps that can be repeated in any industry to build a better team. I love it.

Unknown Speaker 25:05
I love that, folks. I’m gonna put all of his links all of his social and his website in the show notes. But Shawn, how can I How Can everybody find you? It’s the best way for them I got,

Unknown Speaker 25:17
oh, again, you’re sharing the social media at lead your team on Twitter, pretty active there. You can find me online at great results team building calm and one of the things that I would love to be able to give your listeners as a takeaway, obviously, if they wanted a copy of one of the books, the print versions, or they bought on Amazon via my website, but for those that are listening to who want to be a winning teammate, I’d love to be able to give them a free download if you’d like. Which, which way I think you have three of them. Right? Right. So for the 10 commandments of winning teammates, if they were just to take their phone and they were to text the word teamwork, to the number 33777 just the word teamwork to three 3777 they’ll actually receive a text back and information they can follow there to download the complete audio version of that book and I can be a resource for them as leaders moving forward. I’d be thrilled and thank you so much for having has amazing. While squad we just had some serious serious knowledge nuggets dropped on us by my friend Sean here. You know, it’s

Unknown Speaker 26:22
my takeaways. A lot of them were success isn’t always based on solely on strategy, better relationships, you build better teams, you have to have a culture impact. Culture equals basically something’s been a lot of repeated in your organization and you want to bring somebody in to level up that organization. Shawn is your guy, Shawn seems humble, which I think is very much unless you get them competitive. I think that he’ll step up his game there. I think we know that Shawn works hard. He levels up his healthy levels up as well, because he’s always shining. And Shawn, thank you so much for coming on. You’re amazing. You’re awesome. squad now you can’t go anywhere brother. underprivileged thanks so much Scott. You bet. Hey, thanks so much for listening to this episode of time to shine today podcast proudly brought to you by southern New Jersey real estate real estate excellence who can be reached at 561-249-7266 and online at www dot Sutter in Nugent comm if you’re a business owner or professional who would like to be interviewed on time to shine today, please visit time to shine today comm slash guest If you liked this episode, please subscribe on Apple podcasts, Google podcasts, Stitcher, Spotify, I Heart Radio or wherever you get your podcast. There’s a link in the show notes to our website. Also there you will see a recommended resources. We hope that you will support our show by supporting them. If you like what you’ve been listening to, it’d be great if you could just give us a five star rating and tell your friends have subscribe while you’re at it. I’m your host, Scott Ferguson. And then until next time, let’s level up. It’s our time to shine.

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